Online Contact

Warrantee Policy


Thanks for purchasing INFOCUS Products! To protect your rights and interests, we hereby makes the following guarantee commitments on INFOCUS Products:
1. This warranty is provided only for product purchased from Infocus Group Limited.
2. We offer 2years warranty while this product is free from manufacturer's maintenance.
3. Within the specified warranty period, we will repair or replace non consumable parts (excluding the spare parts, LED, glasses, and lens, plastic cover for dome, if without declaration of defective, are excluded from warranty after 15 days of the receipt of the cargo.)
Any scratches on the outer housings should be declared within 15 days after the receipt of the cargo.

4. The warranty will not be covered under the following conditions:
a) Out-of-warranty products.
b) The product is modified without our approval.
c) Obvious attack of appearance whatever it is.
d) The product is subjected to unusual physical or electrical stress, including physical damage, burnt components and broken connectors.
e) The serial number label is removed or altered.

5. The defective product or defective spare part must be presented together with dealer's invoice when the defective product or defective spare part is returned for repair. Otherwise, we reserves the right of not providing free warranty during the warranty period.
6. Your warranty period is calculated from the date of invoice of this product.
Before sending back defective goods for repair,please contact our sales for further confirmation. Thanks for all your cooperation and support!


Copyright 2003 EMPOWER    |    About Us    |    Contact Us    |    Privacy Policy    |    Terms of Use